| 000 | 01327naa a2200193uu 4500 | ||
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| 001 | 8061019331710 | ||
| 003 | OSt | ||
| 005 | 20190211163710.0 | ||
| 008 | 080610s2008 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aCLARKE, Caroline _934490 |
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| 245 | 1 | 0 |
_aBeing real or really being someone else? : _bchange, managers and emotion work |
| 260 |
_aOxford, UK : _bElsevier, _cApril 2007 |
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| 520 | 3 | _aManagers perform unseen yet significant emotion work as part of their role, particularly in a change context. The suppression or expression of emotion by managers is no accident, but influenced by the over-rational portrayal of change processes. Our study uses longitudinal data to explore the types of emotion work performed by managers within different stages of organisational change. We argue that managerial emotion work is characterised by four facets: it involves high strength relationships, is unsupported, unscripted, and unacknowledged. We argue that emotion work is an important part of managerial activity, and should be acknowledged and supported by the organisation | |
| 700 | 1 |
_aHOPE-HAILEY, Veronica _934491 |
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| 700 | 1 |
_aKELLIHER, Clare _934492 |
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| 773 | 0 | 8 |
_tEuropean Management Journal _g25, 2, p. 92-103 _dOxford, UK : Elsevier, April 2007 _xISSN 02632373 _w |
| 942 | _cS | ||
| 998 |
_a20080610 _b1933^b _cTiago |
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| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c26633 _d26633 |
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| 041 | _aeng | ||