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003 OSt
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008 080616s2007 xx ||||gr |0|| 0 eng d
100 1 _aDIAS, Janice Johnson
_934629
245 1 0 _aFor-Profit welfare :
_bcontracts, conflicts, and the performance paradox
260 _aLondon, UK :
_bOxford University,
_capr. 2007
520 3 _aThis article examines how financial inducements in performance contracts shape the inner workings of a for-profit welfare-to-work training program serving long-term recipients. Our work pays particular attention to how contract requirements shape relationships between manager and line staff and their treatment of clients. We argue that contract design, coupled with bottom-level management efforts to meet contractual obligations, leads to a performance paradox—the same actions taken to achieve contractual results ironically produce negative program practice and poor client outcomes. Thus, rigidly constructed legal agreements between the government and private service providers can distort incentive structures, causing programmatic conflicts between management and staff, and do little to reduce long-term welfare use and diminish recipients' poverty
700 1 _96871
_aMaynard-Moody, Steven
773 0 8 _tJournal of Public Administration Research and Theory - JPART
_g17, 2, p. 189-211
_dLondon, UK : Oxford University, apr. 2007
_xISSN 10531858
_w
942 _cS
998 _a20080616
_b1929^b
_cTiago
998 _a20120521
_b1045^b
_cCarolina
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c26739
_d26739
041 _aeng