000			01401naa a2200181uu 4500
001			8062516494910
003			OSt
005			20190211163849.0
008			080625s2008 xx ||||gr |0|| 0 eng d
100	1		_aMODELL, Sven _934799
245	1	0	_aOutcome-based performance management : _bexperiences from swedish central government
260			_aArmonk, NY : _bM. E. Sharpe, _cDecember 2007
520	3		_aThis paper discusses the use of outcome-based performance management in Swedish central government agencies, with particular reference to how it has evolved in response to the government's growing emphasis on citizen orientation and interagency collaboration. Although a general tendency toward increasing reliance on subjective, user-perceived outcomes is discernible, the use of outcome indicators for internal control purposes is still limited. We also observe inconsistencies and tensions between different outcome indicators in several policy areas and a tendency for some agencies to trade off achievement of these and adapt selectively to the government's reform agenda. The implications of these findings for research and policy development are discussed
700	1		_aGRÖNLUND, Anders _934800
773	0	8	_tPublic performance & management review _g31, 2, p. 275-288 _dArmonk, NY : M. E. Sharpe, December 2007 _xISSN 15309576 _w
942			_cS
998			_a20080625 _b1649^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c26873 _d26873
041			_aeng