000			01664naa a2200181uu 4500
001			8071613294010
003			OSt
005			20190211163958.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aCRAGG, Paul _934966
245	1	0	_aIdentifying key information systems competencies in small firms
260			_aOxfordshire, UK : _bTaylor & Francis, _cJanuary-February 2008
520	3		_aRather than examine all types of organisational capability, this paper focuses on Information Systems (IS) competencies, which can be viewed as a pre-requisite for building some organisational capabilities. The paper adopts a resource-based view of firms, which is an approach that has proved very useful in the study of Information Systems as the theory focuses on 'resources'. Important information system type resources include skills, knowledge and technology. Resources can be combined to create competencies, and Peppard & Ward (2004) outlined a total of 26 IS competencies that firms may develop. Their 26 competencies cover a broad range of activities, including strategy formulation, defining IT needs, and creating and maintaining good relationships with suppliers. Their framework was used to examine factors that influence Information Systems success in small firms. The analysis identifies a set of ten competencies that make a difference to Information Systems success in small firms
773	0	8	_tTotal quality management & business excellence _g19, 1-2, p. 29-35 _dOxfordshire, UK : Taylor & Francis, January-February 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1329^b _cTiago
998			_a20081208 _b1342^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27026 _d27026
041			_aeng