000			01532naa a2200181uu 4500
001			8071613324110
003			OSt
005			20190211163959.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aCARDWELL, Geoff _934967
245	1	0	_aThe influence of enterprise architecture and process hierarchies on company success
260			_aOxfordshire, UK : _bTaylor & Francis, _cJanuary-February 2008
520	3		_aSystems design is often overlooked as one of the most important aspects for ensuring that everyone in the organisation understands how they can contribute to its success and thereby improve their own performance and job satisfaction. Simple system structures enable people to see how the systems work to achieve company goals. Suitable interrelating process diagrams make this easier. The paper suggests that Enterprise Architecture can be structured in a simple set of process hierarchies so the IT function can implement the appropriate software packages in a way everyone can understand. It is apparent that many organisations are still not enjoying the benefits of proper Business Process Management (BPM). There is a major communications gap between the workforce and the people designing and implementing the company's business systems
773	0	8	_tTotal quality management & business excellence _g19, 1-2, p. 47-55 _dOxfordshire, UK : Taylor & Francis, January-February 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1332^b _cTiago
998			_a20081208 _b1342^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27028 _d27028
041			_aeng