000			01429naa a2200193uu 4500
001			8071613484510
003			OSt
005			20190211164002.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aPILCHER, Terry _934981
245	1	0	_aVallueMapping : _blinking AFIs to strategy and stakeholder value
260			_aOxfordshire, UK : _bTaylor & Francis, _cJanuary-February 2008
520	3		_aOrganisations, public, private and voluntary are, worldwide, striving to increase performance through continuous improvement and efficiency drives. But what does this really achieve in practice? How can these organisations identify and manage the value that is achieved from continuous improvement activities each generating numerous Areas For Improvement (AFIs)? With more and more organisations assessing against Excellence Models the challenge is to truly integrate the AFIs that emerge with business planning and performance management. The authors provide a method and web based approach that brings AFIs to life within the organisation and enables consultants to work closely with the client to track and demonstrate value
700	1		_aJACK, Andrew _934982
773	0	8	_tTotal quality management & business excellence _g19, 1-2, p. 99-106 _dOxfordshire, UK : Taylor & Francis, January-February 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1348^b _cTiago
998			_a20081208 _b1343^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27035 _d27035
041			_aeng