000			02020naa a2200193uu 4500
001			8071613545410
003			OSt
005			20190211164003.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aADEBANJO, Dotun _934983
245	1	0	_aSustainability of benchmarking networks : _ba case-based analysis
260			_aOxfordshire, UK : _bTaylor & Francis, _cJanuary-February 2008
520	3		_aPurpose: To examine the sustainability of benchmarking networks in order to analyse challenges faced with respect to their management. Methodology: Case studies of three benchmarking networks in the UK and New Zealand were carried out. The three networks had experienced differing degrees of success with respect to long-term sustainability. The case studies involved the use of a questionnaire survey of one network and analysis of historical data of the other two. Findings: The study identified that while benchmarking networks were of benefit to most organisations, there was some difficulty in getting organisation-wide long-term buy-in to them. The type and purpose of the network, membership cost in relation to value, and the high rate of change occurring within the member organisations themselves all impacted on their long-term sustainability. Practical implications: The findings suggest that benchmarking network members need to be aware of the resource (time, effort and cost) associated with membership and the networks need to be designed so that they are flexible to withstand a changing membership base. Originality: The research contributes a unique perspective to the functioning of close-knit and often exclusive benchmarking networks and proposes new perspectives on conditions for their success
700	1		_aMANN, Robin _934984
773	0	8	_tTotal quality management & business excellence _g19, 1-2, p. 107-122 _dOxfordshire, UK : Taylor & Francis, January-February 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1354^b _cTiago
998			_a20081208 _b1343^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27036 _d27036
041			_aeng