000			01779naa a2200205uu 4500
001			8071614560110
003			OSt
005			20190211164010.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aKOBAYASHI, Kaoru _935002
245	1	0	_aBusiness improvement strategy or useful tool? : _banalysis of the application of the 5S concept in Japan, the UK and the US
260			_aOxfordshire, UK : _bTaylor & Francis, _cMarch-April 2008
520	3		_aThis research investigates how a Japanese philosophy for life, the 5S concept, has been applied to achieve business improvement in Japan, the UK and the US. An exploratory study into an under-researched area, the research utilises frameworks provided by Osada (1989, 1991) and Hirano (1995, 1996). A quantitative content analysis approach of the websites of 217 businesses is used. Lexical analysis of the manifest content of World Wide Web business domains facilitates understanding of the ways in which 5S has been adopted and implemented. The research finds that Japan emphasises 5S as a strategy for business excellence, requiring participation both at work and in the home. In the UK and US, 5S is viewed as a system or tool for the workplace only. The findings suggest that a balanced understanding of both '5S as a philosophy or way' and '5S as a technique or tool' could define the ultimate goal of 5S as a management approach to solve problems in the workplaces and processes of organisations
700	1		_aGAPP, Rod _935003
700	1		_aFISHER, Ron _935004
773	0	8	_tTotal quality management & business excellence _g19, 3-4, p. 245-262 _dOxfordshire, UK : Taylor & Francis, March-April 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1456^b _cTiago
998			_a20081208 _b1347^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27049 _d27049
041			_aeng