000			01787naa a2200181uu 4500
001			8071615050110
003			OSt
005			20190211164013.0
008			080716s2008 xx ||||gr |0|| 0 eng d
100	1		_aJOLAYEMI, Joel K _935008
245	1	0	_aHoshin kanri and hoshin process : _ba review and literature survey
260			_aOxfordshire, UK : _bTaylor & Francis, _cMarch-April 2008
520	3		_aThis research is based on a comprehensive survey and review of hoshin kanri (HK) literature. In the research, the lists of elements that characterize HK and elements that distinguish it from the conventional strategic planning are compiled and presented. The seven steps of the hoshin process developed by the GOAL/QPC Research Committee are extended to ten. Discussions of the results of the survey and review are based on these ten steps. This enables us to cover all the key elements of the Western-type or modern HK in our discussions. Many interesting findings are obtained from the research. Most of the findings relate to the shortcomings of modern HK. These shortcomings have their roots in the ways modern HK and its processes are generally presented in literature. Modern HK is greatly shortchanged in its presentations by Western scholars. Most published works on it and its processes fail to adequately cover all the key elements and characteristics that can give it superiority and advantage over the Japanese hoshin. The shortcomings are discussed alongside suggestions and recommendations for improvements
773	0	8	_tTotal quality management & business excellence _g19, 3-4, p. 295-320 _dOxfordshire, UK : Taylor & Francis, March-April 2008 _xISSN 14783363 _w
942			_cS
998			_a20080716 _b1505^b _cTiago
998			_a20081208 _b1348^b _cZailton
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c27052 _d27052
041			_aeng