000			01700naa a2200181uu 4500
001			9013015174010
003			OSt
005			20190211164651.0
008			090130s2009 xx ||||gr |0|| 0 eng d
100	1		_aDELGADO-HERNANDEZ, David Joaquin _936137
245	1	0	_aA Framework for building quality into construction projects : _bpart I
260			_aOxfordshire, UK : _bTaylor & Francis, _cSeptember-October 2008
520	3		_aMarketplaces worldwide have become very competitive in most sectors, and companies have realised that a key area to ensure commercial success is good product quality. Several methods to help in this regard have emerged under the total quality management (TQM) umbrella. However, to date, associated research in the construction sector has received little attention by comparison to say, manufacturing. Some approaches that have been proposed for use in construction have limitations with regard to their applicability. In an attempt to bridge this gap, a new framework has been developed to help build quality into projects. It not only addresses the limitations of current approaches but also incorporates manufacturing improvement methods suited to construction projects. The resultant framework includes quality policy, product and service quality, the construction process, people and their culture and quality improvement methods. A set of guidelines for implementing the latter has also been developed
700	1		_aASPINWALL, Elaine _924538
773	0	8	_tTotal quality management & business excellence _g19, 9-10, p. 1013-1028 _dOxfordshire, UK : Taylor & Francis, September-October 2008 _xISSN 14783363 _w
942			_cS
998			_a20090130 _b1517^b _cTiago
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c28156 _d28156
041			_aeng