000			01311nam a2200265uu 4500
001			9042313421730
003			OSt
005			20190211164902.0
008			090423s2009 xx ||||g| |0|| 0 eng d
020			_a9780891062554
090			_a2.11 _bG2189e
100	1		_aGARDENSWARTZ, Lee _93934
245	1	0	_aEmotional intelligence for managing results in a diverse world : _bthe hard truth about soft skills in the workplace
260			_aMountain View : _bDavies-Black , _c2008
300			_a184 p.
505	8	0	_t1. You can't leave your feelings at home _t2. We "can't all just get along" _t3. Affirmative introspection - Taking a look inside _t4. Self-governance - Getting a handle on your feelings _t5. Intercultural literacy - Reading others accurately _t6. Social architecting - Enrolling and engaging others _t7. Coaching individuals for emotional intelligence in your diverse workplace _t8. Coaching teams for emotional intelligence in your diverse workplace
590			_aCSPS - Canada School of Public Service
590			_aProjeto Brasil / Canada: Desenvolvimento de Capacidade de Governança
650		4	_aInteligência Emocional _913022
700	1		_aCHERBOSQUE, Jorge _936710
700	1		_aROWE, Anita _920457
942			_cG
998			_a20090423 _b1342^b _cIlkia
998			_a20120712 _b1636^b _cElda
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c28744 _d28744
041			_aeng