000			01707naa a2200193uu 4500
001			9061811200113
003			OSt
005			20240305163754.0
008			090618s2009 xx ||||gr |0|| 0 eng d
100	1		_910645 _a Thompson, James R.
245	1	0	_aReinvention as reform : _bassessing the national performance review
260			_aMalden, MA : _bBlackwell Publishers, _cnov./dec.2000
520	3		_aThe conclusion of the Clinton Administration presents an opportune time to investigate the outcomes of the National Performance Review (NPR). Any such evaluation, however, is complicated by the nature of the objectives sought, many of which relate to subtle and elusive elements of organizational life: empowering employees, inducing a less risk-adverse culture, and enhancing the quality of service delivery. The strategy employed here as a means of gaining insight into such phenomena was to couple a broad review of government-wide survey results with an in-depth investigation into the impact of NPR on a single agency, the Social Security Administration. A conclusion is that many of the NPR's "higher-order" objectives have not been met on a systemic basis. While a variety of proximate explanations for this finding can be identified, a more fundamental explanation relates to a failure by the sponsors to adjust their strategy to account for basic differences between NPR and past reforms.
590			_aPublic Administration Review PAR
590			_aNovember/December 2000 Volume 60 Number 6
773	0	8	_tPublic Administration Review: PAR _g60, 6, p. 508-521 _dMalden, MA : Blackwell Publishers, nov./dec.2000 _xISSN 00333352 _w
942			_cS
998			_a20090618 _b1120^b _cmayze
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c29513 _d29513
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