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008 090618s2009 xx ||||gr |0|| 0 eng d
100 1 _aTAT-KEI HO, Alfred
_937238
245 1 0 _aReiventing local governments and the e-government initiative
260 _aMalden, MA :
_bBlackwell Publishers,
_cjul./aug. 2002
520 3 _aThe Internet provides a powerful tool for reinventing local governments. It encourages transformation from the traditional bureaucratic paradigm, which emphasizes standardization, departmentalization, and operational cost-efficiency, to the "e-government" paradigm, which emphasizes coordinated network building, external collaboration, and customer services. Based on a content analysis of city Web sites and a survey of Web development officials, this article shows that many cities are already moving toward this new paradigm. These cities have adopted "onestop shopping" and customer-oriented principles in Web design, and they emphasize external collaboration and networking in the development process rather than technocracy. The article also analyzes the socioeconomic and organizational factors that are related to cities' progressiveness in Web development and highlights future challenges in reinventing government through Internet technology.
590 _aPublic Administration Review PAR
590 _aJuly/August 2002 Volume 62 Number 4
773 0 8 _tPublic Administration Review: PAR
_g62, 4, p. 434-444
_dMalden, MA : Blackwell Publishers, jul./aug. 2002
_xISSN 00333352
_w
942 _cS
998 _a20090618
_b1329^b
_cmayze
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c29519
_d29519
041 _aeng