000			01615naa a2200193uu 4500
001			9092216334937
003			OSt
005			20190211165511.0
008			090922s2009 xx ||||gr |0|| 0 eng d
100	1		_aPRADO-PRADO, José Carlos _937761
245	1	0	_aContinuous improvement in the supply chain
260			_aUK : _bRoutledge, _cmar./abr. 2009
520	3		_aThere are many references dealing with implementation experiences of continuous improvement (CI) in companies, with improvement teams or other Personnel Participation Systems (PPS). Nevertheless, there are very few references about CI processes between companies in a supply chain (SC), although many authors have stated the importance of a joint management of the logistic systems as a tool for competitiveness. To demonstrate the sustainable advantage contributed by CI in the SC, we present some experiences of companies that have been implementing CI processes, not only within their own organisation, but also with other companies in their SC. We will specifically analyse the cases of two Spanish companies in the food industry, and will describe the CI programme's characteristics, which was carried out with improvement teams, its structure and its evolution. Finally, the results are discussed and conclusions are presented.
590			_acontinuous improvement; supply chain; improvement teams
773	0	8	_tTotal Quality Management & Business Excellence _g20, 3-4, p. 301-310 _dUK : Routledge, mar./abr. 2009 _xISSN 14783363 _w
942			_cS
998			_a20090922 _b1633^b _cDaiane
998			_a20091009 _b1115^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c30115 _d30115
041			_aeng