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008 100204s2010 xx ||||gr |0|| 0 eng d
100 1 _931914
_aMizrahi, Shlomo
245 1 0 _aTrust, participation, and performance in public administration :
_ban empirical examination of health services in Israel
260 _aArmonk, NY :
_bM.E. Sharpe,
_cSeptember 2009
520 3 _aThis paper suggests a framework for measuring trust in health care at the institutional level and for explaining the impact of structural variables on trust. The empirical study was conducted in Israel using a national survey. Trust in health care is found to be positively related with performance and satisfaction much more than with participation in decision-making processes and other structural variables such as accessibility, equality, and autonomy. Participation is positively related with performance. The paper also provides an explanation based on political culture for the weak relations between participation in decision-making and trust in health-care organizations.
590 _aVolume 33
590 _aNumber 1
590 _aSeptember 2009
700 1 _911042
_aVigoda-Gadot, Eran
700 1 _938737
_aCohen, Nissim
773 0 8 _tPublic Performance & Management Review
_g33, 1, p. 7-33
_dArmonk, NY : M.E. Sharpe, September 2009
_xISSN 15309576
_w
942 _cS
998 _a20100204
_b1406^b
_cDaiane
998 _a20100217
_b1547^b
_cDaiane
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c31507
_d31507
041 _aeng