000			01385naa a2200205uu 4500
001			0030508162337
003			OSt
005			20190211170354.0
008			100305s2008 xx ||||gr |0|| 0 eng d
100	1		_aPIROG, Maureen A. _936575
245	1	0	_aElectronic funds and benefits transfers, e-government, and the winter commission
260			_aHoboken : _bWiley-Blackwell, _cDecember 2008
520	3		_aWhy have electronic fund transfers and electronic benefit transfers become integral components of digital government? These technologies have advanced many of the principles of the Winter Commission, including the development of leaner, more responsive governments. Major efficiency and cost saving for the federal and most state goverments have been achieve, but not without encountering serious issues related to customer service, contracting, collaboration, management, and implementation. Such issues arise in the normal daily use of electronic payment technologies and are magnified in crisis situations, as in disaster relief operations during Hurricane Katrina.
590			_aSupplement to Volume 68
700	1		_aJOHNSON, Craig L. _936576
773	0	8	_tPublic Administration Review - PAR _g68, p. 103-114 _dHoboken : Wiley-Blackwell, December 2008 _xISSN 00333352 _w
942			_cS
998			_a20100305 _b0816^b _cDaiane
998			_a20100310 _b0841^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c31796 _d31796
041			_aeng