000			01607naa a2200181uu 4500
001			0032209591137
003			OSt
005			20190211170520.0
008			100322s2007 xx ||||gr |0|| 0 eng d
100	1		_aBANNISTER, Frank _939058
245	1	0	_aThe curse of the benchmark : _ban assessment of the validity and value of e-government comparisons
260			_aLondon : _bSage Publications, _cJune 2007
520	3		_aBenchmarking of e-government and the information society is a booming business. This phenomenon raises several interesting questions. Why does this particular part of the Information and Communications Technology (ICT) world receive so much of this type of attention? Why are there so many benchmarks? What do they purport to measure? Who reads these and how much credence is given to them? Do they play a valuable role in advancing e-government and e-society or is their impact actually negative? This article looks at these and a number of related questions including the degree of consistency between different benchmarks, trends over time and the importance or otherwise that governments place on these reports. From this, some tentative theories about the role of benchmarking, the pressures that benchmarks place on public managers and their significance are proposed and some limitations of benchmarks are identified and discussed.
773	0	8	_tInternational Review of Administrative Sciences _g73, 2, p. 171-188 _dLondon : Sage Publications, June 2007 _xISSN 00208523 _w
942			_cS
998			_a20100322 _b0959^b _cDaiane
998			_a20100323 _b1020^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c31989 _d31989
041			_aeng