000			01399naa a2200181uu 4500
001			0032610342437
003			OSt
005			20190211170748.0
008			100326s2009 xx ||||gr |0|| 0 eng d
100	1		_aSOLAN, David _939300
245	1	0	_aThe EPAStat quarterly report and lessons learned
260			_aArmonk : _bM. E. Sharpe, _cDecember 2009
520	3		_aEPAStat is the first PerformanceStat system to be used at the agency level in the federal government. A short history of agency-level performance management systems compares EPAStat to its precursors at the Environmental Protection Agency. This study examines the development of EPAStat, particularly the measures used in its quarterly reporting system. The process behind measures selection is described and analyzed from the perspective of the principals, as are lessons learned. While there are common challenges and lessons learned among participants, there are clear differences between the headquarters offices and the regional offices in terms of how measures were selected, the types of metrics chosen, and the perceived worth of EPAStat as an agency-wide performance management system.
773	0	8	_tPublic Performance & Management Review _g33, 2, p. 222-240 _dArmonk : M. E. Sharpe, December 2009 _xISSN 15309576 _w
942			_cS
998			_a20100326 _b1034^b _cDaiane
998			_a20100326 _b1458^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c32166 _d32166
041			_aeng