000 01553naa a2200193uu 4500
001 0032610363537
003 OSt
005 20190211170748.0
008 100326s2009 xx ||||gr |0|| 0 eng d
100 1 _aARH, Gala
_939301
245 1 0 _aSupporting program management by developing, implementing and transfering knowledge from the performance indicator monitoring system (PIMS)
260 _aArmonk :
_bM. E. Sharpe,
_cDecember 2009
520 3 _aThis article provides a case study of the development and implementation of an online performance monitoring system to support accountability and management of programs funded by a $60 million tobacco control strategy. System implementation was accompanied by ongoing formative evaluation to improve system performance. Results offer insights into the complexity of developing performance measurement systems. Development, implementation, and evaluation of the system is described and formative evaluation findings presented. Benefits and limitations of a system to support program management and accountability requirements are discussed and lessons learned are shared. Further emphasis must be place on transferring knowledge from the system to decision makers and on program management in order to fully maximize the system.
700 1 _aSCHWARTZ, Robert
_99702
773 0 8 _tPublic Performance & Management Review
_g33, 2, p. 241-254
_dArmonk : M. E. Sharpe, December 2009
_xISSN 15309576
_w
942 _cS
998 _a20100326
_b1036^b
_cDaiane
998 _a20100326
_b1459^b
_cCarolina
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c32167
_d32167
041 _aeng