000			01892naa a2200181uu 4500
001			0041611164837
003			OSt
005			20190211171011.0
008			100416s2009 xx ||||gr |0|| 0 eng d
100	1		_aYEUNG, Karen _939511
245	1	0	_aPresentational management and pursuit of regulatory legitimacy : _ba comparative study of competition and consumer agencies in the United Kingdom and Australia
260			_aMalden : _bWiley-Blackwell, _cJune 2009
520	3		_aIndependent regulatory agencies, faced with multiple and often conflicting demands from regulatory stakeholders, yet operating at arm's length from government, may be under considerable pressure to demonstrate the legitimacy of their decisions and the regime they administer. This article considers how regulators employ presentational strategies to establish and maintain their legitimacy by documenting the findings of a comparative study of two independent agencies responsible for the regulation of trade practices in their respective jurisdictions: the UK Office of Fair Trading and the Australian Competition and Consumer Commission. Its findings demonstrate that presentational activities may be an important means by which regulators give concrete expression to their obligations of transparency, promote the effectiveness of the regime they administer, and publicly demonstrate how their work serves the community. The mass media is relied upon by both agencies as the primary vehicle through which they seek to communicate to their targeted audiences and the public at large, actively seeking to manage the ambivalence that infuses the regulatory enterprise.
773	0	8	_tPublic Administration: An International Quarterly _g87, 2, p. 274-294 _dMalden : Wiley-Blackwell, June 2009 _xISSN 00333298 _w
942			_cS
998			_a20100416 _b1116^b _cDaiane
998			_a20100420 _b1601^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c32409 _d32409
041			_aeng