000			01473naa a2200205uu 4500
001			0041611280837
003			OSt
005			20190211171015.0
008			100416s2009 xx ||||gr |0|| 0 eng d
100	1		_aFOLEY, Paul _939515
245	1	0	_aeGovernment and the transformation agenda
260			_aMalden : _bWiley-Blackwell, _cJune 2009
520	3		_aGovernment policy-making emphasis worldwide is moving increasingly to how ICT can be used to achieve efficiency savings (Gershon 2004) or to transform activities (Cabinet Office; Transformational Government 2005). The role of ICT in achieving efficiency benefits or supporting transformational change is almost universally accepted by policy-makers, despite the fact that little robust evidence exists.
520	3		_aeGovernment evaluation methodologies are reviewed and evidence is provided in this paper to demonstrate that transformational eGovernment projects produce greater benefits than other types of initiatives. The level of benefits for different groups of beneficiaries is examined. A key factor determining benefits and impact of any project is the number of users of the service and/or the frequency of use of a system.
700	1		_aALFONSO, Ximena _939516
773	0	8	_tPublic Administration: An International Quarterly _g87, 2, p. 371-396 _dMalden : Wiley-Blackwell, June 2009 _xISSN 00333298 _w
942			_cS
998			_a20100416 _b1128^b _cDaiane
998			_a20100420 _b1602^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c32414 _d32414
041			_aeng