000			02022naa a2200193uu 4500
001			0041612464237
003			OSt
005			20190211171035.0
008			100416s2009 xx ||||gr |0|| 0 eng d
100	1		_aLEWIS, Paul _939539
245	1	0	_aThe role of external inspection in the public services : _bthe case of the UK training market
260			_aMalden : _bWiley-Blackwell, _cDecember 2009
520	3		_aWe consider two interpretations of the role of external inspection in the public services in the UK in the context of publicly funded, work-based training programmes for young people. The first is that inspection provides substantive information to buyers concerning training quality, thereby improving efficiency in the 'training market'. The second is that it provides procedurally oriented reassurance concerning service quality to government and the public, irrespective of substantive quality. Evidence is drawn from the inspection procedures and reports of the Adult Learning Inspectorate between 2001 and 2005. The inspectors rated training providers on various attributes, some clearly procedural, others potentially substantive. We find that while inspectors took both procedural and substantive dimensions of training into account in judging the quality of a provider's services, they attached considerably more weight to procedural than to substantive attributes. In particular, they undervalued the trainee completion rate, despite its potential association with the substantive quality of training and the priority the government attaches to raising it. These results are interpreted as evidence of limited validity in inspection findings, which do little to resolve information asymmetries in the UK training market.
700	1		_aRYAN, Paul _99324
773	0	8	_tPublic Administration: An International Quarterly _g87, 4, p. 791-817 _dMalden : Wiley-Blackwell, December 2009 _xISSN 00333298 _w
942			_cS
998			_a20100416 _b1246^b _cDaiane
998			_a20100420 _b1555^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c32436 _d32436
041			_aeng