000			01395naa a2200205uu 4500
001			0052015032637
003			OSt
005			20190211171845.0
008			100520s2009 xx ||||gr |0|| 0 eng d
100	1		_aBUDYANSKY, Arkady _940357
245	1	0	_aImproved quality tactic
260			_aOxfordshire : _bRoutledge, _cset./out. 2009
520	3		_aThe quality problem still exists and total quality management (TQM) and international standards for quality management (International Standardization Organization ISO 9000:1994 and ISO 9001:2000) are not effective enough to resolve this problem. The main reason for the deficiency of TQM and ISO tools is lack of a reliable and objective technical basis. Because of the vagueness of the term 'quality', the existing situation is even more complicated. Importantly, the vagueness of the term 'quality' is the same as the vagueness of the terms 'democracy', 'freedom', 'illness', etc. Therefore we have been forced to speak about quasi-objective and quasi-formal arguments and activity. This article intends to begin work in this direction.
590			_aVolume 20
590			_aNumbers 9-10
773	0	8	_tTotal Quality Management & Business Excellence _g20, 9-10, p. 921-930 _dOxfordshire : Routledge, set./out. 2009 _xISSN 14783363 _w
942			_cS
998			_a20100520 _b1503^b _cDaiane
998			_a20100531 _b1324^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c33410 _d33410
041			_aeng