000			01460naa a2200241uu 4500
001			0052015373737
003			OSt
005			20190211171855.0
008			100520s2009 xx ||||gr |0|| 0 eng d
100	1		_aPISANI, Michael J. _940383
245	1	0	_aIs six sigma culture bound? A conceptual model and propositions for further inquiry
260			_aOxfordshire : _bRoutledge, _cset./out. 2009
520	3		_aSix Sigma has been developed and refined by American companies in an American culture. As such, it is based on American values and behaviours. This paper suggests that applying Six Sigma in other national cultures may find discrepancies between their cultural values and behaviours and the assumptions of how the Six Sigma process improvement methodology is to be implemented. A conceptual model utilising Hofstede's cultural dimensions is proposed to examine the potential national cultural impact at each stage of the Six Sigma process. Examples of cultural disparities in the Six Sigma methodology are presented utilising Hofstede's dimensions.
590			_aVolume 20
590			_aNumbers 9-10
700	1		_aHAYES, Randall _940384
700	1		_aKUMAR, Anil _940385
700	1		_aLEPISTO, Lawrence _940386
773	0	8	_tTotal Quality Management & Business Excellence _g20, 9-10, p. 1123-1137 _dOxfordshire : Routledge, set./out. 2009 _xISSN 14783363 _w
942			_cS
998			_a20100520 _b1537^b _cDaiane
998			_a20100531 _b1326^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c33424 _d33424
041			_aeng