000 | 01804naa a2200193uu 4500 | ||
---|---|---|---|
001 | 0060714501537 | ||
003 | OSt | ||
005 | 20190211172522.0 | ||
008 | 100607s1996 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aJOHNSTON, Brent E. _940949 |
|
245 | 1 | 0 | _aRenewing canada's federal public service |
260 |
_aNew York : _bMarcel Dekker, _c1996 |
||
520 | 3 | _aAs the traditional policy levers of the nation state are shaped by the forces of globalization, the proper role of government is increasingly being questioned. Governments at all levels are struggling to respond to the burgeoning demands for more effective policies and programs. In 1989, the federal government of Canada launched Public Service 2000 (PS 2000), a major organizational renewal cffort of the federal public service, aimed at revitalizing the institution in preparation for the challenges of the year 2000. | |
520 | 3 | _aThis article contends that despite the profile associated with its inception, PS 2000 has lacked an overriding implementation focus toward fundamental behavioral change. This deficiency has thwarted the progress of the initiative, and the transformation desired has not been achieved to this point in time. It is recommended that Total Quality Management (TQM) is a more suitable strategy for refurbishing departments and agencies as it directly focuses on continuous quality improvement. This approach is a significant shift in emphasis from PS 2000, and is more likely to encourage the immense management and organizational culture changes sought by renewal. | |
773 | 0 | 8 |
_tInternational Journal of Public Administration - IJPA _g19, 1, p. 103-120 _dNew York : Marcel Dekker, 1996 _xISSN 01900692 _w |
942 | _cS | ||
998 |
_a20100607 _b1450^b _cDaiane |
||
998 |
_a20100609 _b1635^b _cCarolina |
||
999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c34090 _d34090 |
||
041 | _aeng |