000 02040nam a2200253uu 4500
001 0080913420241
003 OSt
005 20250627062538.0
008 100809s1995 xx ||||g| |0|| 0 eng d
020 _a9780140235319
090 _a2.15
_bF5331g
100 1 _93582
_aFisher, Roger
245 1 0 _aGetting ready to negotiate :
_bthe getting to yes workbook
260 _aNew York :
_bPenguin Books,
_c1995
300 _a192 p.
505 8 0 _t2. In a hurry?
_tThe seven elements of negotiation
_t3. Interests: What do people really want?
_tIdentify the relevant parties
_tClarify the interests
_tProbe for underlying interests
_t4. Options: What are possible agreements or bits of an agreement?
_tCreate options to meet interests
_tFind ways to maximize joint gains
_t5. Alternatives: What will i do if we do not agree?
_tThink of my alternatives to a negotiated agreement
_tSelect and improve my BATNA
_tIdentify alternatives open to the other side
_tEstimate their BATNA
_t6. Legitimacy: What criteria will i use to persuade each of us that we are not being ripped off?
_tUse external standards as a sword and as a shield
_tUse the fairness of the process to persuade
_tOffer them an attractive way to explain their decision
_t7. Communication: Am i ready to listen and talk effectively?
_tQuestion my assumptions and identify things to listen for
_tReframe to help them understand
_t8. Relationship: Am i ready to deal with the relationship?
_tSeparate people issues from substantive issues
_tPrepare to build a good working relationship
_t9. Commitment: What commitments should i seek or make?
_tIdentify the issues to be included in the agreement
_tPlan the steps to agreement
_tMoving from preparation to negotiation
_t10. Getting ready to agree
590 _aDoado pelo Projeto de Cooperação Brasil-Canadá - Desenvolvimento de Capacidade de Governança
650 4 _912278
_a Negociação
650 4 _aManual
_912910
700 1 _aERTEL, Danny
_929344
942 _cG
998 _a20100809
_b1342^b
_cJaqueline
998 _a20100903
_b1012^b
_cJaqueline
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c35403
_d35403
041 _aeng