000			01169naa a2200181uu 4500
001			0083013504637
003			OSt
005			20190218141808.0
008			100830s2004 xx ||||gr |0|| 0 fre d
100	1		_aFRANKO, Charles _941981
245	1	0	_aLa conduite du changement par les TIC : _bl'exemple de l'administration des impôts
260			_aParis : _bENA, _c2004
520	3		_aThe major modernisation programmes in tax administration confer an ever greater role on new technologies. Made necessary by the context, the technological solution is unlike the traditional legal instrument, and will supplement rationales of action different from previous organisational rationales. ICTs thus speed up change but do not immediately bring about organisational transformation, as shown by the evolution in the métiers of agents. Thus the cultural and structural repercussions of ICTs cannot be isolated from the dynamics of change they are part of
773	0	8	_tRevue Française D'Administration Publique _g110, p. 327-336 _dParis : ENA, 2004 _xISSN 01527401 _w
942			_cS
998			_a20100830 _b1350^b _cDaiane
998			_a20100901 _b1110^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c35863 _d35863
041			_afre