000			01965naa a2200217uu 4500
001			0100516211937
003			OSt
005			20190211173743.0
008			101005s2010 xx ||||gr |0|| 0 eng d
100	1		_aMOHD, Sany Sanuri _942505
245	1	0	_aThe influence of top management commitment, process quality management and quality design on new product performance : _ba case of malaysian manufacturers
260			_aOxfordshire : _bRoutledge, _cMar./Apr. 2010
520	3		_aThis study investigates the relationship of three quality orientation attributes: top management commitment, process quality management and quality design with new product performance of Malaysian manufacturing firms. Hypotheses concerning the relationships of these quality orientation attribute variables with new product performance were posited and tested. Data were collected using a mail questionnaire survey. The study employed a simple random sampling procedure in selecting the organisations for inclusion in the sample. Factor analysis, Pearson correlation and multiple regression methods of data analysis were utilised for hypotheses testing. The results signified that quality orientation attribute variables jointly explained 33.2% of the variance in new product performance. Three variables: top management commitment, continuous improvement process and quality tools were found to have a statistically significant association with new product performance. The findings of this study provide crucial information from the perspective of a developing country on the impact of quality orientation practices on new product performance
590			_aVolume 21
590			_aNumbers 3-4
700	1		_aYUSOF, Rushami Zien _942506
773	0	8	_tTotal Quality Management & Business Excellence _g21, 3-4, p. 291-300 _dOxfordshire : Routledge, Mar./Apr. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101005 _b1621^b _cDaiane
998			_a20101006 _b1740^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c36689 _d36689
041			_aeng