000			01774naa a2200205uu 4500
001			0100516264837
003			OSt
005			20190211173745.0
008			101005s2010 xx ||||gr |0|| 0 eng d
100	1		_aHSIU-FEN, Lin _942511
245	1	0	_aAn investigation into the effects of IS quality and top management support on ERP system usage
260			_aOxfordshire : _bRoutledge, _cMar./Apr. 2010
520	3		_aEnterprise resource planning (ERP) systems are developed to manage and integrate business processes across organisational functions and locations. Given the growing importance of ERP deployment, a better understanding of influences on successful ERP system implementation is essential for knowledge advancement. Based on previous IS success literature, this study develops an empirical model to examine the effects of IS quality (information and system quality) and top management support on ERP system usage. The proposed model was tested using survey data from large Taiwanese corporations. The results show that information and system quality directly or indirectly affect ERP system usage through user perceptions of usefulness and satisfaction with the ERP system. Additionally, top management support influences both perceived usefulness and ERP system usage. Results of this study contribute to efforts to identify the factors that measure ERP system success. The implications for theory and practice and future research directions are discussed
590			_aVolume 21
590			_aNumbers 3-4
773	0	8	_tTotal Quality Management & Business Excellence _g21, 3-4, p. 335-349 _dOxfordshire : Routledge, Mar./Apr. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101005 _b1626^b _cDaiane
998			_a20101006 _b1741^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c36692 _d36692
041			_aeng