000			01872naa a2200241uu 4500
001			0100516575937
003			OSt
005			20190211173751.0
008			101005s2010 xx ||||gr |0|| 0 eng d
100	1		_aHUNG, Richard Yu-Yuan _942523
245	1	0	_aKnowledge as a facilitator for enhancing innovation performance through total quality management
260			_aOxfordshire : _bRoutledge, _cMar./Apr. 2010
520	3		_aMany organisations are facing competitive challenges due to the rapid pace of technological change. Management theorists and practitioners alike have called for more creativity and innovation in product lines, management practices and production processes. However, total quality management (TQM) has long been a major management practice. Knowledge management (KM) initiatives have gained popularity in organisations recently. In addition, innovation has also received considerable attention as critical to securing sustainable competitive advantage in the marketplace. This study examined how KM initiatives, TQM and innovation performance are related. A survey of 223 managers from 1139 Taiwanese high-tech companies provided the empirical data needed. The study used structural equation modelling to analyse simultaneously the relationships between KM, TQM and innovation performance. Findings were that KM is positively associated with both TQM and innovation performance and that TQM is a mediator between KM and innovation performance
590			_aVolume 21
590			_aNumbers 3-4
700	1		_aLIEN, Bella Ya-Hui _942524
700	1		_aSHIH-CHIEN, Fang _942525
700	1		_aMCLEAN, Gary N _932768
773	0	8	_tTotal Quality Management & Business Excellence _g21, 3-4, p. 425-438 _dOxfordshire : Routledge, Mar./Apr. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101005 _b1657^b _cDaiane
998			_a20101006 _b1742^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c36703 _d36703
041			_aeng