000			01526naa a2200217uu 4500
001			0120915341337
003			OSt
005			20190211174019.0
008			101209s2010 xx ||||gr |0|| 0 eng d
100	1		_aMOOSA, Kamran _943256
245	1	0	_aCritical analysis of six sigma implementation
260			_aOxfordshire : _bRoutledge, _cJuly/Aug. 2010
520	3		_aThe Six Sigma programme has recently gained popularity throughout the world. There are a number of claims of its successes as well as failures. Successful claims are mostly supported in the literature with the popular case studies of Motorola, GE, and some other American companies. Based on the popularity of these success stories, many companies started implementation of this programme. Some did it successfully while many failed to achieve the desired results. This paper explores and analyses the critical success and failure factors of implementing Six Sigma in organisations based on lessons drawn from real life practices and case studies, as well as available literature. The paper also draws useful conclusions and recommendations for strategists, CEO's and quality managers on how to effectively implement Six Sigma
590			_aVolume 21
590			_aNumbers 7-8
700	1		_aSAJID, Ali _943257
773	0	8	_tTotal Quality Management & Business Excellence _g21, 7-8, p. 745-760 _dOxfordshire : Routledge, July/Aug. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101209 _b1534^b _cDaiane
998			_a20101209 _b1709^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37679 _d37679
041			_aeng