000			01983naa a2200229uu 4500
001			0120915433937
003			OSt
005			20190211174022.0
008			101209s2010 xx ||||gr |0|| 0 eng d
100	1		_aFOOTE, Jessica _943261
245	1	0	_aCorporate social responsability : _bimplications for performance excellence
260			_aOxfordshire : _bRoutledge, _cJuly/Aug. 2010
520	3		_aCorporate social responsibility has been an element of the Malcolm Baldrige Criteria for Performance Excellence since its inception in 1988. The Baldrige Criteria provide a framework for the design and improvement of high-performing organisations; as such, it implies that corporate social responsibility is an important factor for achieving performance excellence. Corporate social responsibility has garnered much attention from researchers over the past several decades, with most questions focusing on whether a company that is socially responsible is more likely to be financially successful. This paper examines the underlying corporate social responsibility value proposition within the Baldrige Criteria in comparison with current academic thought. We frame corporate social responsibility in terms of the underlying theories of firm management, review current academic thought and research, and draw conclusions on the relevance of corporate social responsibility for performance excellence in the Baldrige criteria. We conclude that even without direct, measurable empirical evidence, there is support in the literature that engaging in corporate social responsibility has a significant impact on performance
590			_aVolume 21
590			_aNumbers 7-8
700	1		_aGAFFNEY, Nolan _943262
700	1		_aEVANS, James R _942501
773	0	8	_tTotal Quality Management & Business Excellence _g21, 7-8, p. 799-812 _dOxfordshire : Routledge, July/Aug. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101209 _b1543^b _cDaiane
998			_a20101209 _b1709^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37683 _d37683
041			_aeng