000			01508naa a2200229uu 4500
001			0121417231637
003			OSt
005			20190211174144.0
008			101214s2010 xx ||||gr |0|| 0 eng d
100	1		_aHOONAKKERA, Peter _943379
245	1	0	_aBarriers and benefits of quality management in the construction industry : _ban empirical study
260			_aOxfordshire : _bRoutledge, _cSept./Oct. 2010
520	3		_aIn this paper we discuss the problems of defining quality in the construction industry, examine possible benefits of implementing quality, and look at barriers to quality implementation in construction. We use data collected during interviews with contractors and data from questionnaire surveys. Results show that contractors do understand the potential benefits of quality implementation but that there are also many barriers to implementation. We describe recent developments that might help to overcome the barriers. However, the different actors in construction need to understand that change is a slow and often painful process and that much effort is required to implement quality in construction industry
590			_aVolume 21
590			_aNumbers 9-10
700	1		_aCARAYONAB, Pascale _943380
700	1		_aLOUSHINE, Todd _943381
773	0	8	_tTotal Quality Management & Business Excellence _g21, 9-10, p. 953-970 _dOxfordshire : Routledge, Sept./Oct. 2010 _xISSN 14783363 _w
942			_cS
998			_a20101214 _b1723^b _cDaiane
998			_a20110118 _b1706^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37768 _d37768
041			_aeng