000			01677naa a2200193uu 4500
001			0121514321737
003			OSt
005			20190211174205.0
008			101215s2010 xx ||||gr |0|| 0 eng d
100	1		_aHEINRICH, Carolyn J. _94702
245	1	0	_aIncentives and their dynamics in public sector performance management systems
260			_aHoboken : _bWiley-Blackwell, _cWinter 2010
520	3		_aWe use the principal-agent model as a focal theoretical frame for synthesizing what we know, both theoretically and empirically, about the design and dynamics of the implementation of performance management systems in the public sector. In this context, we review the growing body of evidence about how performance measurement and incentive systems function in practice and how individuals and organizations respond and adapt to them over time, drawing primarily on examples from performance measurement systems in public education and social welfare programs. We also describe a dynamic framework for performance measurement systems that takes into account strategic behavior of individuals over time, learning about production functions and individual responses, accountability pressures, and the use of information about the relationship of measured performance to value added. Implications are discussed and recommendations derived for improving public sector performance measurement systems
700	1		_aMARSCHKE, Gerald _943411
773	0	8	_tJournal of Policy Analysis and Management _g29, 1, p. 183-208 _dHoboken : Wiley-Blackwell, Winter 2010 _xISSN 02768739 _w
942			_cS
998			_a20101215 _b1432^b _cDaiane
998			_a20110118 _b1719^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37788 _d37788
041			_aeng