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| 001 | 0121711015737 | ||
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| 005 | 20190211174231.0 | ||
| 008 | 101217s2010 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aINTRONA, Lucas _943458 |
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| 245 | 1 | 0 |
_aThe working out of modernization in the public sector : _bthe case of an e-government initiative in Greece |
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_aPhiladelphia : _bRoutledge, _cJanuary 2010 |
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| 520 | 3 | _aIt has become common place for governments to initiate electronic-government projects in order to reform public administration. This paper seeks to explore the ways in which an e-government project, as a potential mode of reformation, is established and made to work, and then, further, to account for some of its consequences for conventional public administration. To do so we draw upon a detailed empirical study of a Greek e-government initiative, the establishment of Citizen Service Centres (CSCs). CSCs represent a significant part of Greece's e-government strategy, which has sought to modernize public administration and make the provision of public services more efficient, accessible and responsive to citizens. Drawing upon Foucault's work on power/knowledge we show that the e-government initiative is established through various technologies of power that intend to discipline public sector staff towards a particular mode of working. We also illustrate that the establishment of these modernization practices is the outcome of considerable negotiation, improvisation and enactment as different occupational groups seek to collaborate (or not) across professional and institutional boundaries. Finally, we show and argue that rather than reforming the provision of public services, such e-government based modernization projects are more likely to reproduce, in more complex ways, the long established public sector practices it sought to change | |
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_aHAYES, Niall _943459 |
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_aPETRAKAKI, Dimitra _943460 |
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| 773 | 0 | 8 |
_tInternational Journal of Public Administration - IJPA _g33, 1, p. 11-25 _dPhiladelphia : Routledge, January 2010 _xISSN 01900692 _w |
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_a20101217 _b1101^b _cDaiane |
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_a20110119 _b1210^b _cCarolina |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37814 _d37814 |
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| 041 | _aeng | ||