000			01437naa a2200193uu 4500
001			0121711070037
003			OSt
005			20190211174234.0
008			101217s2010 xx ||||gr |0|| 0 eng d
100	1		_aDOLLERY, Brian _92983
245	1	0	_aTortoises and hares : _bthe race to shared services across australian state and territory jurisdictions
260			_aPhiladelphia : _bRoutledge, _cJanuary 2010
520	3		_aAll tiers of government in Australia have recently aimed at enhancing service provision, with shared service platforms a recent innovation. To date there has been no scholarly inquiry into comparative shared service performance at the Australian state level. This article evaluates the experience of different state jurisdictions in adopting shared service platforms within “Whole of Government” approaches to public sector reform. It demonstrates that those jurisdictions most eager to embrace shared services have created organizations susceptible to particular adverse outcomes and that, far from implementing shared services programs, they may have installed monopoly-provider conditions for a range of back-office functions
700	1		_aGRANT, Bligh _938488
773	0	8	_tInternational Journal of Public Administration - IJPA _g33, 1, p. 43-54 _dPhiladelphia : Routledge, January 2010 _xISSN 01900692 _w
942			_cS
998			_a20101217 _b1107^b _cDaiane
998			_a20110119 _b1212^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c37818 _d37818
041			_aeng