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008 110512s2010 xx ||||gr |0|| 0 eng d
100 1 _aOBERFIELD, Zachary W
_944786
245 1 0 _aRule following and discretion at government's frontlines :
_bcontinuity and change during organization socialization
260 _aCary :
_bOxford University Press,
_coct. 2010
520 3 _aAs important players in the policy process, many studies have investigated the determinants of bureaucratic behavior. One intriguing set of findings suggests that behavior is linked to bureaucrats' views of themselves as governments officials and their views of the people who they serve. Despite the importance of workers' perceptions, we have little understanding, about how bureaucrats develop psychologically. From a theoretical perspective, workers' views may be associated with extraorganization influences (like their personalities and preorganization experiences) or organization influences (like training, peers, and culture). However, few studies have examined how workers develop during organization socialization, so it is difficult to disentangle the impact of these various influences. This article improves our understanding of buraucratic psychology by studying how police officers and welfare caseworkers develop their default rule-following identities: the typical rule-following identities, and some organization influences were associated with the identities that workers developed, hey remained tethered to their entering rule-following expactations. The article concludes by discussing the theoretical implications of these findings for our understanding of buraucrats as well as the practical implications for how public organizations recruit and manage their workforces
650 4 _912662
_a Burocracia
650 4 _912712
_aTeoria Administrativa
773 0 8 _tJournal of Public Administration Research and Theory
_g20, 4, p. 735-755
_dCary : Oxford University Press, oct. 2010
_xISSN 10531858
_w
942 _cS
998 _a20110512
_b1459^b
_cDaiane
998 _a20110608
_b1504^b
_cKeicielle
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c39435
_d39435
041 _aeng