000			02012naa a2200241uu 4500
001			1051314232137
003			OSt
005			20190211175200.0
008			110513s2011 xx ||||gr |0|| 0 eng d
100	1		_aYOON JIK, Cho _944800
245	1	0	_aManagerial trustworthiness and organizational outcomes
260			_aCary : _bOxford University Press, _cjan. 2011
520	3		_aUsing data from the Federal Human Capital Survey, we demonstrate that the managerial traits of competence, integrity, and benevolence share an important common dimension that we identify as the trustworthiness of managerial leadership (TWML). Using recursive hierarchical linear models, we demonstrate that levels of TWML are strongly and positively associated with several measures of perceived organizational outcomes. This relationship between TWML and perceived outcomes is especially strong in low-performing agencies and in agencies experiencing increased uncertainty due to structural and upper level leadership changes. We draw two substantive conclusions from these empirical results. First, it is clear that the characteristics of managers matter for outcomes of public organizations. In particular, trustworthy managers preside over more productive organizations and are better able to maintain and even increase organizational outcomes in agencies challenged by low level of performance and perturbations in the external environment. Second, public managers and management scholars ought to view trust not only as an exogenous variable but also as a managerial resource to be cultivated.
650		4	_912917 _aLiderança
650		4	_aModelo de Gestão _912032
650		4	_aAvaliação de Desempenho _912937
700	1		_aRINGQUIST, Evan J _98992
773	0	8	_tJournal of Public Administration Research and Theory _g21, 1, p. 53-86 _dCary : Oxford University Press, jan. 2011 _xISSN 10531858 _w
942			_cS
998			_a20110513 _b1423^b _cDaiane
998			_a20110610 _b1709^b _cKeicielle
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c39456 _d39456
041			_aeng