000			02405nam a2200301uu 4500
999			_c4419 _d4419
001			4243
003			OSt
005			20240710062639.0
008			001121s1993 xx ||||g| |0|| 0 eng d
020			_a0815718551
040			_aBR-BrENAP _bPt_BR
041			_aeng
090			_a352.39 _bD5799i
999			_bPHL2MARC21 1.1
100	1		_92939 _a Dilulio Jr., John J.
245	1	0	_aImproving government performance : _ban owner's manual
260			_aWashington : _bThe Brookings Institution, _c1993
300			_a89 p.
505	8	0	_tThinking beyond the rhetoric of reform _tThe national performance review _tAn incremental, evolutionary, experimental process _tSome lessons - and some temptations _tThe evolution of the federal bureaucracy _tA pattern of agency-by-agency growth _tFunctional specilaization and boundary problems _tThe contemporary critique of bureaucracy _tThe risks of bureaucratic discretion _tControlling discretion through executive and legislative means _tControlling discretion through internal procedures _tWOrker quality and motivation _tThree special concerns _tThe federal government's responsibilities _tDividing the job _tReforming the fderal procurement system _tRemaking the general services administration _tRevitalizing federalism _tRebuilding government capacity _tSmarter, not bigger, government _tStrengthening financial management _tUpgrading technology _tPerformance budgeting _tServing customers and total quality management _tStreamlining the bureaucracy _tImproving middle management _tReducing the number of midlevel political appointees _tConsolidating anachronistic field systems _tReinstating the president's reorganization authority _tCoping at the boundaries _tThe most important boundary of all _tDeregulating the civil service _tModernizing the service in an era of proxy government _tAttracting and keeping the best _tRemaking the office of personnel management _tCultivating a culture of performance _tCulture and institutional leadership _tRisk taking within the federal service _tRebuilding public trust and confidence _tConclusion: Two deficit problems - budget and performance
650		4	_aControle de Gestão _913083
650		4	_aAdministração Federal _912022
650		4	_911957 _a Reforma Administrativa
650		4	_912662 _a Burocracia
650		4	_aEstados Unidos _912942
700	1		_914943 _aGarvey, Gerald
700	1		_914205 _aKettl, Donald F.
909			_a202309 _bkelly
942			_cG _2ddc