000			03200nam a2200277uu 4500
001			3102912223032
003			OSt
005			20190211181109.0
008			131029s2010 xx ||||g| |0|| 0 eng d
020			_a9783642004155
090			_a2.20 _bH23617h
245	1	0	_aHandbook on business process management 1 : _bintroduction, methods, and information systems
260			_aHeidelberg : _bSpringer, _c2010
300			_a612 p.
490	0		_aInternational Handbooks on Information Systems
505	8	0	_tPart I. Introduction _tWhat is business process management? - Michael Hammer _tProcess management for knowledge work - Thomas H. Davenport _tThe scope and evolution of business process management - Paul Harmon _tA framework for defining and designing the structure of work - Geary A. Rummler and Alan J. Ramias _tThe six core elements of business process management - Michael Rosemann and Jan vom Brocke _tPart II. Methods _tSix sigma and business process management - Sue Conger _tBusiness process model abstraction - Artem Polyvyanyy, Sergey Smirnov, and Mathias Weske _tBusiness process quality management - Hajo A. Reijers, Jan Mendling, and Jan Recker _tSemantic business process management - Jörg Becker, Daniel Pfeiffer, Thorsten Falk, and Michael Räckers _tAnalysis and design of business processes using BPMN - Gustav Aagesen and John Krogstie _tConfiguration and management of process variants - Alena Hallerbach, Thomas Bauer, and Manfred Reichert _tProcess choreography modeling - Alistair Barros, Thomas Hettel, and Christian Flender _tCollaborative process modeling: the intersport case study - Mikael Lind and Ulf Seigerroth _tDesigning business processes with a recommendation-based editor - Agnes Koschmider and Andreas Oberweis _tBusiness process simulation - Wil M.P. van der Aalst, Joyce Nakatumba, Anne Rozinat, and Nick Russell _tBPM tool selection: the case of the queensland court of justice - Islay Davies and Micheal Reeves _tImplementing six sigma for improving business processes at an automotive bank - Florian Johannsen, Susanne Leist, and Gregor Zellner _tPart III. Process-aware information systems _tWorkflow management - Chun Ouyang, Michael Adams, Moe Thandar Wynn, and Arthur H.M. ter Hofstede _tA framework for designing resource-driven workflows - Akhil Kumar and Jianrui Wang _tService-enabled process management - Marlon Dumas and Thomas Kohlborn _tBPM meets SOA - Fred A. Cummins _tIntegrated business process and service management - Thomas Gulledge _tBusiness process management and semantic interoperability - Alexander Dreiling _tBusiness process management standards - Frank Leymann, Dimka Karastoyanova, and Michael P. Papazoglou _tModeling interorganizational business processes - Marco Zapletal, Rainer Schuster, Philipp Liegl, Christian Huemer, and Birgit Hofreiter _tEnterprise 2.0 meets business process management - Sandy Kemsley
650		4	_aGestão de Processo _914109
650		4	_aNegócio _912060
650		4	_aAdministração de Empresas _912759
650		4	_aGestão da Qualidade _914078
700	1		_a _948930
942			_cC
998			_a20131029 _b1222^b _cPedro
998			_a20140702 _b1432^b _cPedro
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c45353 _d45353
041			_aeng