| 000 | 02282nam a2200481uu 4500 | ||
|---|---|---|---|
| 999 |
_c4780 _d4780 |
||
| 001 | 4604 | ||
| 003 | OSt | ||
| 005 | 20240719063011.0 | ||
| 008 | 001123s1996 xx ||||g| |0|| 0 eng d | ||
| 020 | _a9264153322 | ||
| 040 |
_aBR-BrENAP _bPt_BR |
||
| 041 | _aeng | ||
| 090 |
_a351.469 _bA457p |
||
| 999 | _bPHL2MARC21 1.1 | ||
| 100 |
_a Alpoge, Atila _9271 |
||
| 245 | 1 | 0 |
_aPutting citizens first : _bportuguese experience in public management reform |
| 260 |
_aParis : _bOECD, _c1996 |
||
| 300 | _a159 p. | ||
| 490 | 0 |
_aOccasional Papers ; _v13 |
|
| 505 | 8 | 0 |
_tPart I. An innovative strategy _tChapter 1- The reform process and the evolving strategy _tChapter 2- Citizen focus: a new approach _tChapter 3- Conclusions _tPart II. What Portugal has done _tChapter 4- Introducing change _tChapter 5- Citizen orientation _tChapter 6- Financial management _tChapter 7- Information technology _tChapter 8- Human resourses _tChapter 9- Training and development _tChapter 10- Decentralisation and deconcentration _tPart III. General background _tChapter 11- Historical background _tChapter 12- Political and adnistrative structures _tChapter 13- Central management bodies _tChapter 14- Public Employment _tChapter 15- Political concerns and priorities expressed in government programmes _tChapter 16- Code of administrative procedure _tChapter 17- Public Service Quality Charter _tChapter 18- Renewing the public administration: a challenge, a commitment _tChapter 19- Facts and figures |
| 650 | 4 |
_aAdministração Pública _912768 |
|
| 650 | 4 |
_aPortugal _928137 |
|
| 650 | 4 |
_aFinanças _912128 |
|
| 650 | 4 |
_aTecnologia da Informação _911936 |
|
| 650 | 4 |
_aGestão de Pessoas _912017 |
|
| 650 | 4 |
_912540 _aCapacitação Profissional |
|
| 650 | 4 |
_aDescentralização Administrativa _911980 |
|
| 650 | 4 |
_aDesconcentração Administrativa _911978 |
|
| 650 | 4 |
_912780 _aServiço Público |
|
| 650 | 4 |
_aPrograma _913329 |
|
| 650 | 4 |
_aAdministração Federal _912022 |
|
| 650 | 4 |
_911957 _a Reforma Administrativa |
|
| 650 | 4 |
_912884 _aInovação |
|
| 650 | 4 |
_912745 _a Relatório |
|
| 650 | 4 |
_aGovernança _911938 |
|
| 650 | 4 |
_aCanadá _913666 |
|
| 650 | 4 |
_aEuropa _912887 |
|
| 650 | 4 |
_aPortugal _913376 |
|
| 650 | 4 |
_aEstados Unidos _912942 |
|
| 650 | 4 |
_927651 _aModernização Administrativa |
|
| 700 |
_aDacier , Liz _915045 |
||
| 909 |
_a202307 _bKelly |
||
| 942 |
_cG _2ddc |
||