000			01838naa a2200205uu 4500
001			5061112015547
003			OSt
005			20190211181434.0
008			150611s2014 bl ||||gr |0|| 0 eng d
100	1		_aCHEVERS, Delroy _952201
242	1	0	_aFatores-chave do processo de maturidade nas empresas caribenhas de língua inglesa
245	1	0	_aKey factors of process maturity in English-speaking Caribbean firms
260			_aSão Paulo : _bFGV, _cmai./jun. 2014
520	3		_aThe information system (IS) community has been struggling with the delivery of low quality systems. Software process improvement (SPI) has been accepted as one of the remedies to overcome this problem, with process maturity being a key element. However, most studies on process maturity and the determinants of IS quality have been conducted in large firms in developed countries. This study assessed the key determinants of process maturity in small software development firms in the English-speaking Caribbean (ESC). Using the established practices in the capability maturity model integration (CMMI) as the baseline for the analysis, it was found that project monitoring & control, and verification & validation are key determinants of process maturity in the ESC. These findings can assist IS professionals in their quest to produce higher quality software products, as well as provide a platform for further refinement of the proposed research model by IS researchers
590			_aISSN Online: 2178938X
773	0	8	_tRevista de Administração de Empresas - RAE _g54, 3, p. 322-329 _dSão Paulo : FGV, mai./jun. 2014 _xISSN 00347590 _w
856	4	2	_uhttp://rae.fgv.br/sites/rae.fgv.br/files/artigos/key_factors_of_process_maturity_in_english_speaking_caribbean_firms_0.pdf _yAcesso
942			_cS
998			_a20150611 _b1201^b _cAna
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c48512 _d48512
041			_aeng