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| 001 | 6011315123247 | ||
| 003 | BR-BrENAP | ||
| 005 | 20220303115514.0 | ||
| 008 | 160113s2002 xx ||||g| |0|| 0 eng d | ||
| 020 | _a0750674490 | ||
| 040 |
_aBR-BrENAP _bPt_BR |
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| 041 | _aeng | ||
| 090 |
_a658.404 _bP5581p |
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| 999 | _bPHL2MARC21 1.1 | ||
| 100 | 1 |
_aJ. PHILLIPS, Jack _95102 |
|
| 245 | 1 | 4 |
_aThe project management scorecard : _bmeasuring the success of project management solutions / _cpor Jack J. Phillips... [et al.]. -- |
| 260 |
_aUSA : _bButterworth Heinemann, _c2002l. |
||
| 300 | _a353 p. | ||
| 505 | 8 | 0 |
_tPart I. Setting the stage. Chapter 1. Project management issues and challenges _tChapter 2. The project management process _tChapter 3. Project management solutions _tChapter 4. The project management scorecard _tPart II. The seven measures. Chapter 5. How to measure reaction and satisfaction _tChapter 6. How to measure skill and knowledge changes _tChapter 7. How to measure implementation, application, and progress _tChapter 8. How to capture business impact data _tChapter 9. How to calculate and interpret ROI _tChapter 10. Identifying intangible measure of a project management solution _tChapter 11. Monitoring the true costs of the project solution _tPart III. Key issues with the measures. Chapter 12. How to isolate the effects of project management solutions _tChapter 13. How to convert business measure to monetary values _tPart IV. Challenges. chapter 14. Forecasting ROI: how to build a business case for the project management solution _tChapter 15. How to provide project feedback and communicate results to the client _tChapter 16. Overcoming resistance and barriers to the project management scorecard |
| 650 | 0 |
_913021 _aGestão de Projetos |
|
| 700 | 1 |
_aW. BOTHELL, Timothy _953923 |
|
| 700 | 1 |
_aLYNNE SNEAD, G _953924 |
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| 909 |
_a201709 _bPHL |
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| 942 |
_cG _2ddc |
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