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| 005 | 20230803171457.0 | ||
| 008 | 160713s2016 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aTHEOPISTA WENENE, Mary _954512 |
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| 245 | 1 | 0 | _aCivil servantsÂ’ perspectives on the role of citizens in public service delivery in Uganda |
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_aLos Angeles : _bSage, _cMar. 2016 |
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| 520 | 3 | _aIn this article we study civil servantsÂ’ perceptions about the role of citizens in the provision of public services in Uganda. In other words, we examine the views of those who deliver civil services regarding the actual and desired influence of service recipients. An empirical study was conducted focusing on the health and education sectors in Uganda. It is concluded that due to a number of tensions regarding the role of the citizen in Uganda, civil servants feel that service recipients are not yet adequately engaged in the demand for and delivery of quality public services. More effective public service delivery in Uganda cannot be achieved without the development of a culture that supports the building of capacity at all levels, including the community and individual service recipients | |
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_948529 _aSteen, Trui |
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_954513 _aRutgers, Mark R. |
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| 773 | 0 | 8 |
_tInternational Review of Administrative Sciences _g82, 1, p. 169-189 _dLos Angeles : Sage, Mar. 2016 _xISSN 00208523 _w |
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_a20160713 _b1736^b _cAna |
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_a20170811 _b1107^b _cLarissa |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c50879 _d50879 |
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| 041 | _aeng | ||