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245	1	0	_aCo-production and co-creation : _bengaging citizens in public services / _ceditado por Taco Brandsen, Trui Steen e Bram Verschuere. --
260			_aNova York, EUA : _bRoutledge, _c2018.
300			_a308 p.
490			_aRoutledge Critical Studies in Public Management
505			_tPART 1 - Co-Production and Co-Creation: Definitions and Theoretical Perspectives _t1. Co-Creation and Co-Production in Public Services: Urgent Issues in Practice and Research - Taco Bradsen, Trui Steen and Bram Verschuere _t2. Definitions of Co-Production and Co-Creation - Taco Brandsen and Marlies Honingh _t3. Co-Production and the Co-Creation of Value in Public Services: A Perspective from Service Management - Stephen P. Osborne, Kirsty Strokosch and Zoe Radnor _t4. Co-Production at the Crossroads of Public Administration Regimes - Victor Pestoff _t4.1 Case Study--Co-Production of Care Services: Co-opting Citizens in the Reform Agenda - José Nederhand and Ingmar Van Meerker _t5. Public Management and Co-Production - John Alford and Louise Freijser _t6. What Do Voluntary Sector Studies Offer Research on Co-Production? - Lehn M. Benjamin and Jeffrey L. Brudney _tPART 2 - Influences on the Process of Co-Production and Co-Creation _t7. Unravelling the Co-Producers: Who are They and What Motivations do They Have? - Carola Van Eijk and Mila Gascó _t7.1 Case Study--The Spanish Project Pla BUITS - Mila Gascó and Carola Van Eijk _t8. The Roles of the Professional in Co-Production and Co-Creation Process - Trui Steen and Sanna Tuurnas _t8.1 Case Study--Mediation Service: Crossing the Line Between the Roles of Traditional Welfare _t8.2 Case Study--The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services - Sunggeun (Ethan) Park _t9. Who Is in the Lead? New Perspectives on Leading Service Co-Production - Hans Schlappa and Yassaman Imani _t9.1 Case Study--Leading Co-Production: The Case of Hertfordshire Fire and Rescue Service's Community Volunteer Scheme - Yassaman Imani and Hans Schlappa _t9.2 Case Study--Enhancing Co-Creation Through Linking Leadership: The Danish 'Zebra City' Project - Anne Tortzen _t10. The Increasing Role of Digital Technologies in Co-Production and Co-Creation - Veiko Lember _t10.1 Case Study--How Public Services in Sweden Help Newcomers to Integrate in the Labour Market and Society Through the Digital Plataform Mobilearn - Somya Joshi, Vasilis Koulolias, Francisco Garcia Moran and Elke Loeffler _t10.2 Case Study--ICT and Empowerment of Frail Elderly in Flemish Municipalities - Sylke Jaspers _t10.3 Case Study--Remote Health Monitoring with Wearable Sensors and Smartphones - András Gábor and Barbara Gausz _t11. Legal Dilemmas of Co-Production and Co-Creation - Dawid Szescilo _t11.1 Case Study--The European Disability Card - Charlotte Van Dijck _tPART 3 - Co-Production and Co-Creation in Different Domains _t12. Co-Production in Healthcare - Caitlin McMullin and Catherine Needham _t12.1 Case Study--Co-Producing Recommendations to Reduce Diagnostic Error - Suyeon Jo and Tina Nabatchi _t12.2 Case Study--Co-Production of Secondary Health Services in Nigeria and Ghana - Mary Mangai, Michiel S. De Vries, and Johan A. M. De Kruijf _t13. Parents as Co-Producers in Primary Education - Marlies Honingh, Elena Bondarouk and Taco Brandsen _t13.1 Case Study--Partners for Possibility: Co-Production of Education - Dirk Brand and Marleen Rolland _t13.2 Case Study--Co-Creating School Meals Services - Giuseppe Aquino and Maddalena Sorrentino _t14. Co-Production and the Environment - Marco Ranzato and Luisa Moretto _t14.1 Case Study--Balade Verte et Bleue and Llôt d'eau: Co-Creation and Co-Production for the Environment - Marco Ranzato _t14.2 Case Study--Co-Producing Flood Risk Governance in England, the Netherlands and Flanders - Hannelore Mees _t15. Co-Production in Community Development - Daphne Vanleene and Bram Verschuere _t15.1 Case Study--Co-Production and Community Development in France - Caitlin McMullin _t16. Providing Public Safety and Public Order Through Co-Production - Elke Loefler _t16.1 Case Study--The Blue and You Police-Community Forum: Co-Production of a Community Conversation - Brian N. Williams, Dan Silk, Hadley Nobles and Jainiecya Harper _t16.2 Case Study--Dutch and Belgian Citizens' Motivations to Engage in Neighbourhood Watch Schemes - Carola Van Eijk =, Trui Steen and Bram Verschuere _tPART 4 - The Effects of Co-Production and Co-Creation _t17. Co-Production, Co-Creation, and Citizen Empowerment - Suyeon Jo and Tina Nabatchi _t17.1 Case Study--Co-Creation and Empowerment: The Case of DR Congo in Agricultural and Rural Sector - Peter Ngala Ntumba _t18. Democratic Co-Production: Concepts and Determinants - Bram Verschuere, Daphne Vanleene, Trui Steen and Taco Bradsen _t18.1 Case Study--Co-Production of New Immigrant Services in Hong Kong: Facilitating the Integration of New Immigrants into Community - Xuan Tu _t18.2 Case Study--The Rabot Neighbourhood: Co-Production in Community Development - Daphne Vanleene and Bram Verschuere _t19. The Effects of Co-Production on Trust - Joost Fledderus _t19.1 Case Study--Building Trust in Work Corporations - Joost Fledderus _t20. Assessing the Effect of Co-Production on Outcomes, Service Quality and Efficiency - Elke Loeffler and Tony Bovaird _t20.1 Case Study--Amadiba Adventures: Co-Creating Community-Based Tourism - Ntuthuko McHunu and Francois Theron _t21. The Dark Side of Co-Creation and Co-Production: Seven Evils - Trui Steen, Taco Brandsen and Bram Verschuere _t21.1 Case Study--Experts-by-Experience in Finnish Social Welfare - Taina Meriluoto _tPART 5 - Concluding Chapter _t22. How to Encourage Co-Creation and Co-Production: Some Recommendations - Taco Brandsen, Trui Steen and Bram Verschuere _tIndex
650		0	_aParticipação Cidadã _916161
650		0	_aParticipação Voluntária _968329
650		0	_aAdministração Pública _912768
700	1		_aBrandsen, Taco _4editor _917148
700	1		_aSteen, Trui _4editor _948529
700	1		_aVerschuere, Bram _4editor _933030
909			_a202308 _bRaynara
942			_cG