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| 020 | _a9783030607098 | ||
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_a351 _bC399c |
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| 100 | 1 |
_a Cepiku, Denita _92065 |
|
| 245 | 1 | 4 |
_aThe co-production of public services : _bmanagement and evaluation / _cpor Denita Cepiku... [et al.]. -- |
| 260 |
_aCham, Suiça : _bPalgrave Macmillan, _c2021. |
||
| 300 | _a147 p. | ||
| 505 | 8 | 0 |
_t1 - Introduction _t1.1 Co-Production Definitions _t1.2 The Resurgence of Co-Production _t1.3 Book Aims and Outline _t2 - Research Aim and Methods _t2.1 Research Aim _t2.2 Research Methods _t2.3 Enhancing the Understanding of Co-production: A Comprehensive Framework _t3 - Activation of Co-Production: General Context and Antecedents _t3.1 Introduction _t3.2 General Context _t3.3 Antecedents of Co-Production _t3.3.1 Antecedents Related to Lay Actors _t3.3.2 Antecedents Related to the Regular Service Provider _t3.3.3 Antecedents Related to the Co-Produced Service _t3.4 Concluding Remarks _t4 - Implementing and Managing Co-Production _t4.1 Introduction _t4.2 Co-Production Management Levers _t4.2.1 Institutional Arrangements _t4.2.2 Planning _t4.2.3 Communication Strategies _t4.2.4 Management of Lay Actors _t4.2.5 Management of Professionals _t4.2.6 Leadership _t4.2.7 Accountability and Performance Management _t4.3 Concluding Remarks _t5 - Co-production Evaluation _t5.1 Introduction _t5.2 Lay Actor Co-production Outcomes _t5.2.1 Satisfaction _t5.2.2 Empowerment _t5.2.3 Awareness _t5.2.4 Learning _t5.2.5 Lay Actor Costs _t5.2.6 Externalities _t5.3 Regular Service provider Co-production Outcomes _t5.3.1 Cost Efficiency _t5.3.2 Effectiveness _t5.3.3 Impact on Workforce _t5.3.4 Uncertainty _t5.3.5 Trust _t5.4 Co-production Impact on Public Value _t5.6 Concluding Remarks _t6 - Conclusions _t6.1 A Comprehensive Framework on Co-production _t6.2 Future Research Agenda _t6.3 Implications for Policy and Practice _tCorrection to: Activation of Co-Production: General Context and Antecedents _tAppendices _tIndex |
| 650 | 0 |
_aServiços Públicos _915104 |
|
| 650 | 0 |
_aCoprodução _968351 |
|
| 650 | 0 |
_aGestão e Avaliação _968352 |
|
| 700 | 1 |
_aMarsilio, Marta _941748 |
|
| 700 | 1 |
_aSicilia, Mariafrancesca _937998 |
|
| 700 | 1 |
_aVainieri, Milena _968353 |
|
| 909 |
_a202308 _bRaynara |
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| 942 | _cG | ||