000 03925nam a2200301uu 4500
001 6097
003 OSt
005 20190211154126.0
008 011228s1998 xx ||||g| |0|| 0 eng d
090 _a2.08
_bP3712a
100 1 _aPEDDY, Shirley
_98223
245 1 0 _aThe art of mentoring :
_blead, follow and get out of the way
260 _aHouston :
_bBullion Books,
_c1998
300 _a233 p.
505 8 0 _tMentors and mentoring
_tWhat is a mentor?
_tWhy mentoring is an art
_tHow mentors do it
_tCan you mentor your own children?
_tMentoring requires objectivity and distance
_tShould supervisors mentor subordinates?
_tWhat do mentors do?
_tFirst impressions
_tTwo years earlier: Houston
_tManagement at to your health
_tThe marketers
_tMorale at TYH, Lucien's story
_tDeveloping relationships
_tBuilding trust
_tAlicia, the challenge of overwork
_tCharlie's story: economic problems of TYH
_tThe marketers: Charlie's assessment
_tMentoring young adults
_tNotes to mentoring file: starting a mentoring relationship, the mentoring spirit: Charlie's list
_tBeing a role model
_tKaty, the challenge of interpersonal behavior
_tLucien's story continued: the history of the white walls at TYH
_tAvoiding an apology: the five meaningless games
_tRole modeling
_tStuart, the challenge of cynicism
_tNotes to mentoring file: mentors as teachers
_tMentoring through difficult situations
_tPreparing for a difficult conversation
_tWhen giving feedback is going to be hard
_tNotes to mentoring file: working through problems - when the issues is the person being mentored, when when the person has problems with a Co-worker
_tCollaboration and conflicts
_tUsing a network
_tConflicting agendas
_tGenerating enthusiasm and energy
_tFunding the wall rebellion
_tTom's story: the salary system's negative impact on marketers
_tTom, the challenge of motivation at the end of a career
_tFirst impressions of justin
_tThe minor "wall rebellion" continues
_tAsking the right questions
_tAlicia's role
_tJob transformation: a process
_tNotes to mentoring file:"clarifying a person's thinking about her current role, transforming the job
_tStraight talk
_tKaty gets the message
_tStraight talk with Katy
_tHandling conflict situations
_tThe fallacy of focusing on feelings
_tHandling "sabotage"
_tResponding vs. reacting
_tStraight talk with stuart
_tNotes to mentoring file? the mentor as honest and empathetic listener, responding rather than reacting in conflict situations
_tBuildingconfidence
_tChallenging the status quo
_tLeaving home
_tGetting the "star treatment"
_tWinning approval
_tAsking for a salary increase
_tNotes to mentoring file: explaining how the system works, three taboos when asking for more money
_tLead, follow and get out of the way
_tLearning the knowledge and skills to succeed
_tPassing down values and culture
_tThe "lead, follow and get out of the way" process explained
_tNotes to mentoring file: process summary, mentoring moments
_tProblems and problem solving
_tOverworking others
_tA de-motivating salary system
_tBeing treated with respect
_tInterpersonal style
_tImmaturity
_tSolutions
_tStressful situations
_tWarning signs
_tThe conflict between supervising and mentoring
_tAlicia's dilemma
_tThe power of purpose
_tDefining options
_tNotes to mentoring file: counseling on personel problems
_tTransitions and changes
_tThe fate of TYH
_tThe offer
_tA mentoring moment
_tThe event
_tAftermath
_tGetting out of the way
_tThe importance of transitions
_tBreaking the news
_tPrivate good-byes
_tBack to the present
_tNews of brad
_tTough calls
590 _aAprendizagem Organizacional
590 _aAconselhamento
650 4 _aDesenvolvimento Gerencial e de Dirigentes
_914762
650 4 _aGestão por Competências
_912197
650 4 _aCapacitacao Gerencial
_912918
650 4 _aPerfil Gerencial
_914656
650 4 _aConsultoria
_913032
650 4 _aSupervisão
_912083
650 4 _aAtitudes da Direcao
_915796
942 _cG
998 _a20011228
_bKaren
_cKaren
998 _a20130621
_b1110^b
_ckarina
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c6261
_d6261
041 _aeng