000			04092nam a2200565uu 4500
001			6563
003			OSt
005			20240719062912.0
008			020729s1999 xx ||||g| |0|| 0 eng d
090			_a4.09 _bC5812cn
245	1	0	_aCitizens and the new governance : _bbeyond new public management
260			_aAmsterdam : _bIOS Press, _c1999
300			_a239 p.
490	0		_aInternational Institute of Administrative Sciences Monographs ; _v10
505	8	0	_tIntroduction: Citizens and the new governance - Luc Rouban _tWhat kind of a citizen for what kind of state? - Francoise Dreyfus _tTransparency and citizen participation - Stefan Sjoblom _tCitizens and the quality of public administration in Greece - Calliope Spanou _tThe improvement policy of services to the users in France in the face of equity requests - Philippe Warin _tMunicipal democracy and citizens' participation. Citizens' views on municipal dacision-making and possibilities to affect local social policies - Vuokko Niieranem _tRecent legislative innovations in the greek administrative institutions: the example of the "citizen'advocate" institution or the greek Ombudsman - Panagiotis E. Poulis _tThe experience of France's "family" welfare office: lessons in the search for new management techniques - Michel Chauviere _tCitizenship and policy-making in the netherlands: the limits of an interactive approach - Monique Esselbrugge _tUnions of civil servants and the quality of governance in France - Jeanne Siwek-Pouydesseau _tCitizens and the quality of public action: seeking a new form of management. Public safeguarding of public service users in Italy and the "carta dei servizi pubblici" - Stefano Battini _tPartnership boards in northern ireland: an administrative innovation in active citizenship or another quango? - Derek Birrell and Ann Marie Gray _tNew public management and its critics. Alternative roads to flexible service delivery to citizens? - Carsten Greve and Peter Kragh Jespersen _tBetween autonomy and subordination: bureaucratic legitimacy and administrative change in Germany - Klaus H. Goetz _tThe fallacies of new public management - Can they still be prevented in the austrian context? - Barbara Liegl _tThe consumption of best practices. How to understand new public management - Tarja Saarelainen _tReports of the permanent study groups of the EGPA _tInformatisation in public administration: re-territorialisation in a framework of de-territorialisation? Geographic information systems in public administration - Wim van de Donk and John Taylor _tPersonnel policies - David Farnham, Annie Hondeghem and Sylvia Horton _tProductivity and quality in the public sector - Geert Bouckaert and Petri Uusikyla _tPublic finance and management - Mihaly Hogye _tCooperation in continuing education, training, reserch and consulting between eastern and western Europe - Gyorgy Jenei _tContractualisation in the public sector ince 1980 - Yvonne Fortin and Hugo Van Hassel
590			_aCarta de Servicos Publicos
650		4	_aRelações Estado e Sociedade _916160
650		4	_915354 _aCidadania e Participação
650		4	_aParticipação Cidadã _916161
650		4	_aAccountability _913130
650		4	_aGestão Participativa _913031
650		4	_aGovernança _911938
650		4	_aSindicatos _912346
650		4	_aParticipação Política _912966
650		4	_aParticipação Social _911973
650		4	_aCidadania _912902
650		4	_aOmbusdman _916162
650		4	_aQualidade _912842
650		4	_aDemocracia _911984
650		4	_aCrítica da Administração Pública _916163
650		4	_912404 _a Tomada de Decisão
650		4	_aFormulação de Políticas _916164
650		4	_aInovação Administrativa _912288
650		4	_aParceria _913415
650		4	_aAutonomia _914430
650		4	_aAdministração Regional _912242
650		4	_911965 _aPolítica Social
651		4	_aGrecia _913303
651		4	_aFranca _913169
651		4	_aItalia _913444
651		4	_aHolanda _913170
651		4	_aIrlanda do Norte _915986
651		4	_aAlemanha _913168
651		4	_aAustria _913740
942			_cG
998			_a20020729 _bChris _cChris Raphael
998			_a20140819 _b1359^b _ckarina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c6727 _d6727
700			_a
041			_aeng