000			01471naa a2200181uu 4500
001			6894
003			OSt
005			20190211154156.0
008			020913s2005 xx ||||gr |0|| 0 eng d
100	1		_aSEGAL, Lydia _99750
245	1	0	_aRoadblocks in reforming corrupt agencies : _bthe case of the New York City school custodians
260			_c2002
520	3		_aReformers have traditionally assumed that agencies can combat corruption through controls such as tighter oversight, increased regulation, internal audits, reorganizations, and performance accountability mechanisms. But this case study of the New York City school custodial system shows how a corrupt agency can derail these devices. New York City's $500,000,000 custodial system, responsible for maintainings its 1,200 schools, has been unleashing scandals since the 1920s despite decades of regulations, multiple reorganizations, and layers of oversight. Its history shows that a deviant culture - a management "captured" by special interests - and an infrastructure enmeshed in abusive policies will resist controls, no matter how well-crafted. True reform requires tackling institutionalized corruption through strategies like overhauling management, eradicating special interests, and aggressively punishing misconduct
773	0	8	_tPublic Management Review _g62, 4, p. 445-460 _d, 2002 _w
942			_cS
998			_a20020913 _bLucima _cLucimara
998			_a20060508 _b1105^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c7052 _d7052
041			_aeng