000			01581naa a2200253uu 4500
001			6909
003			OSt
005			20190211154157.0
008			020916s2005 xx ||||gr |0|| 0 eng d
100	1		_aSUAREZ, Eugenia _910424
245	1	0	_aManaged competition and user satisfaction : _btha case of Spanish work accident mutuals
260			_c2001
520	3		_aAnalyzes one of the three options of insurance against workplace accidents that Spanish companies can choose from : work accident andc occupational disase mutual insurance companies. Although the taking out of insurance cover is obligatory, the choice is totaly voluntary. The fact that these entities manage 90 per cent of premiums destined towards workplace accident cover collected by the Department of Social Security, allows us to assume that user satisfaction must be, consequently, quite high. In order to explore this, a study was made of the incentiver that and ownership generated in these entities, and a postal survey of 443 companies affiliated to mutuals was carried out. Our results confirm the high rate of user satisfaction, although they also reveal some of the limitations associated with managed competition
650		4	_aCompetitividade _911999
650		4	_aEspanha _912899
650		4	_aSeguro _913651
650		4	_aDescentralização _914289
650		4	_aAcidente de trabalho _912364
700	1		_aVENTURA, Juan _916365
773	0	8	_tThe International Journal of Public Sector Management _g14, 2, p. 149-164 _d, 2001 _w
942			_cS
998			_a20020916 _bCassio _cCassio
998			_a20130716 _b1025^b _ckarina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c7067 _d7067
041			_aeng